Save the pendant for emergencies only. Residents can use their Caavo remote control to request assistance from a specific department and provide relevant details.

Residents can check on the status of Assist Requests via their TV anytime, giving them peace-of-mind and reducing front desk calls and visits.

Assist Requests are automatically routed to the appropriate staff or manager. Staff can use the Caavo app to assign, track and manage all requests.

Shift non-urgent requests to less busy times and automatically assign tasks to the appropriate person, freeing up Care & Wellness staff to focus on value-added tasks.

When residents submit a request they are prompted to provide additional details, giving staff instant visibility into what's needed (and who should help).

Resident requests are organized by status and department and everything is automatically saved and filed.

Assist residents with TV operation and troubleshooting from anywhere in the building.

Residents can check on the status of their request anytime via the TV and see when a request was created, who is assigned to help and whether it has been resolved.

Maximize the reach of your community channel and other community updates by giving residents easy access.